Sales Executive
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Sales Executive

About the job

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Job Summary
 
     Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.
 
     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

About you

See description
  • Language required: English.

The company

A prestigious address in the heart of Dubai’s modern financial district Business Bay, the St. Regis Downtown Dubai offers world-class luxury and celebrates the timeless elegance and sophistication in the spirit of the world-renowned St. Regis New York.

With a prime location right along the Dubai Water Canal, we are only steps away from the world's largest shopping mall, the Dubai Mall, which features more than 1200 stores, 120 restaurants and entertainment outlets, the world's largest aquarium and the Dubai Fountain. Featuring from 54 sqm of luxury accommodations like floor-to-ceiling windows, plush bedding, walk-in closets, marble bathrooms, and large work desks.

Relax at the hotel's infinity swimming pool overlooking the Dubai Water Canal, exercise at the state-of-the-art fitness center or pamper yourself at the exquisite signature St. Regis Spa.

Meetings and memorable events at St. Regis Downtown are designed to be extraordinary, blending the best of the city for an elegant event or celebration.

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Sales Executive

Dubai, United Arab Emirates

Full-time, Indefinite

Start Date:

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