Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a “consider it done” spirit to work. In return, you’ll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards.
Lead the Food and Beverage Guest Service team to promote the efficient preparation and service of food and beverage orders in the assigned outlet area. Participate in the overall operation of the food service team in assigned areas. Monitor the preparation and service of food and beverage orders. Provide efficient food sales and service as needed. Assist with training and provide support so that new Food Service team members are fully oriented to proper procedures and policies. Maintain cleanliness in assigned work and outlet areas. Clean equipment, dishes, and silverware as needed. Perform opening and closing duties. Maintain stock and display food in according to established standards. Handle a daily cash bank and follow cash handling procedures.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.
- Job type
- Xuhui Qu, China
- F&B other
- Starting in
- As soon as possible