Meeting & Events Executive

[{{ $ | translate}}] Meeting & Events Executive
Rezidor Hotel Group

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Job description

Meeting & Events Executive (010144)
Job Number: 010144
Job Title: Meeting & Events Executive
Number of Positions: 1
Job Type (Employment Type): Permanent Contract
Country: United Arab Emirates
Salary Interval: Per Month
Category/Department: Revenue Management
Rank/level of position: Line Employee
Level of Education: Four-Year Degree
Years of Experience: 2
Application Date: 07/01/2018
Position Description
As part of the Meetings & Events Team contribute to increase the hotel’s profitability in the Meeting area according to the business plan by way of implementing a new Meetings & Events Concept and maximizing guest satisfaction.
The contents of the job for the team are described in the enclosed flow chart:
•The M&E Consultant is responsible for the assignments and tasks delegated by the M&E Manager.
•The M&E Consultant is responsible for the daily operations of the M&E sales office in accordance with the above flow chart.
•The M&E Consultant is expected to follow the qualitative standards for the operation and work within the team and to work in accordance with the administrative procedures to ensure promptness and accuracy towards customers and in-house colleagues.
•The M&E Consultant is expected always to maintain a good team work with other departments and act as an efficient project member or as a project leader. The project consists of different people from different departments and an important task is to give them all relevant information so they can deliver the product agreed upon with the customer.
•It is expected that the M&E Consultant follows the hotel standards of operation and departmental procedures, and ensures that all requests and correspondence are dealt with according to policy and in accordance with written and graphical standards of Radisson Blu. The M&E Consultant shall be aware of health and safety regulations.
Flow Chart
Request  Analyzing the request. Do we need more information before answering?
Answering the request  Proposal
Follow-up the proposal sent
In-house  Preliminary booking of facilities
Towards customer Many follow-ups, i.e. by telephone, mail, meetings
 Adjusting the proposal originally sent
 Up-sell
 Finalizing the request into an order or get turned down
In-house  Confirm booking of facilities / Cancel the facilities
 Inform all departments involved
Towards customer  Continuous contact
 X days before the actual event check all the details, i.e. by telephone, mail, meetings, and finalize them
 Inform all departments involved
The actual event  Ensure that the service delivery is in accordance with customer’s demands
Follow-up after the event Get all relevant information from the customer (Negative + positive = satisfaction)
 Ask for the next event/meeting? New contact/proposal
 Give relevant information to all departments involved
Hotel or Business Details
What will it be like to work for Radisson Blu, Dubai Media City?
The stylish comfort of the Radisson Blu Hotel, Dubai-Media City with its elegant lobby, embellished with a stylish composition of wood, stone and glass with Swarovski chandeliers. The 246 rooms and suites of this Media City hotel carry that elegance through clean lines and warm decor and offer amenities such as Free high-speed, wireless Internet access, a mini bar and a flat-screen TV with cable. On-site dining provides guests with numerous options at several restaurants, bars and lounges, including flavorful Italian cuisine at Certo restaurant. Guests can luxuriate in the sunshine on an outdoor terrace or in the cool waters of our 2 outdoor pools or with a massage and spa treatment at Senso Wellness Center. The hotel’s meeting space caters to its many business travelers with 12 naturally lit rooms, spanning 582 square meters and outfitted with the latest audiovisual technology. The hotel is in the heart of Dubai Media City, a hub for the media industry with more than 1,300 companies. We offer a free shuttle bus service for Media City corporate clients or companies and a full-service Business Class Lounge that provides private work space for Suite and Business Class Room guests. The hotel is within 10 kilometers of Burj Khalifa, The Palm Jumeirah, The Walk, Dubai Marina and Jumeirah Beach.

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See description

Job type
United Arab Emirates
Revenue Management
Starting in
As soon as possible
Duration of the contract

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