Assistant Outlet Manager

About the job

Company Description

Reasons to work for Accor?
We are much more than a global leader. We welcome you as you are and with us you will find a profession and a brand that fits your personality.
We support you in growing and learning every day. We make sure that your work has meaning in your life and that you can explore the limitless possibilities of Accor on your journey with us.
At Accor, you can write every chapter of your story yourself, and together we can change the gastronomy and hotel industry of tomorrow. Discover the life that awaits you at Accor, visit https://careers.accor.com/.
Do what you love, contribute to the community in the world, and dare to challenge the status quo! #BELIMITLESS

Job Description

Engaging service, delicious cuisine and distinctive surroundings make every special event, a truly memorable affair. As Outlet Manager, you will liaise between multiple departments to ensure the success of every group function – and model exceptional service and leadership skills among your team.

  • Consistently offer professional, friendly and engaging service
  • Lead and manage the Outlets team in all aspects of the department and ensure service standards are followed
  • Address guest concerns and react quickly and professionally
  • Train Supervisors and colleagues
  • Balance operational, administrative and Colleague needs
  • Conduct regularly scheduled departmental meetings
  • Work closely with the Culinary and Stewarding team to ensure all banquet/meeting requirements are in place
  • Work with the Conference Services & Catering department to ensure that revenue and guest satisfaction levels are maximized
  • Manage the departmental budget
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

Qualifications

  • Previous leadership experience in food & beverage required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Our Commitment to Diversity & Inclusion:
We are an inclusive company and our goal is to attract diverse talent, recruit and promote.

The company

Rixos Hotels, established in 2000, is one of the world’s fastest growing, luxury hotel chains. Dedicated to offering traditional Turkish hospitality and a unique spa experience in the finest surroundings and luxury ambience, Antalya based group owns and operates premium resorts & villas including city hotels in key regions as diverse as Turkey, Europe, CIS Countries, North Africa and Middle East.

Rixos Hotels portfolio of exceptional properties is sited in prime and historic locations. With more than 6,500 staff serving all its properties, Rixos Hotels have developed an innovative guest experience that blends the best of the new and old. Designed to offer a unique luxury long stay experience, the Rixos villas are beautifully furnished. Tailor-made service with private butler and concierge is the ultimate choice of the world’s most distinguished travelers. At the heart of every Rixos hotel is a revitalizing Wellness and Spa Center with an authentic Turkish Hammam, offering a unique spa treatment, menu and atmosphere.

Known for their hospitality, attentive personalized service and fine cuisine, Rixos Hotels received global recognition and top ratings from distinguished specialist professional bodies such as the American Five Star Diamond Award, Conde Nast, World Travel Awards and Great Hotels of the World.

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Assistant Outlet Manager

Ras Al-Khaimah, United Arab Emirates

Full-time, Indefinite

Start Date:

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