Housekeeping supervisor (Female)
About the job
Company Description
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Housekeeping supervisor and build your career with us.
Job Description
- the daily operations of the entire operation (or specific functions) of the Housekeeping Department to maintain a consistent standard of cleanliness of all guest accommodation, public areas, and other facilities in line with guest expectations
- Provide regular feedback to employees on performance and teamwork
- Provide training for all Heartists on all aspects of the departmental operating procedures
- At all times, keeping updated on product knowledge of facilities and related activities
- Resolving guest complaints to the guest’s satisfaction within your level of authority
- Maintaining excellent grooming and hygiene ensuring all grooming standards are met in relation to personal grooming and uniform presentation
- Abiding by the guidelines set out in the Heartiest Handbook
- Carrying out any other duties as directed by your Manager or Supervisors
Qualifications
- Diploma or equivalent qualifications
- Minimum of 3 to 4 years of similar experience
- Past experience working in the Middle East
- Written and verbal communication skills in English
- Able to develop rapport with colleagues and management staff
- Ability to work cohesively with co-workers as part of a team
- Preferably female candidates.
- Department: Housekeeping
The company
Rixos Hotels, established in 2000, is one of the world’s fastest growing, luxury hotel chains. Dedicated to offering traditional Turkish hospitality and a unique spa experience in the finest surroundings and luxury ambience, Antalya based group owns and operates premium resorts & villas including city hotels in key regions as diverse as Turkey, Europe, CIS Countries, North Africa and Middle East.
Rixos Hotels portfolio of exceptional properties is sited in prime and historic locations. With more than 6,500 staff serving all its properties, Rixos Hotels have developed an innovative guest experience that blends the best of the new and old. Designed to offer a unique luxury long stay experience, the Rixos villas are beautifully furnished. Tailor-made service with private butler and concierge is the ultimate choice of the world’s most distinguished travelers. At the heart of every Rixos hotel is a revitalizing Wellness and Spa Center with an authentic Turkish Hammam, offering a unique spa treatment, menu and atmosphere.
Known for their hospitality, attentive personalized service and fine cuisine, Rixos Hotels received global recognition and top ratings from distinguished specialist professional bodies such as the American Five Star Diamond Award, Conde Nast, World Travel Awards and Great Hotels of the World.