[{{ $ctrl._job.status.name | translate}}] Manager (m/w/d) Regional Reservation
ROBINSON Club Cala Serena

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Job description

• Management of the Direct Booking Reservation department and team management
• Ensuring the smooth running of the reservation department, taking into account economic efficiency and adherence to specified goals and quality standards.
• direct contact for reservation inquiries in individual journey for agencies, private - and business customers for the region Spain, Portugal & Cape Verde (at present 5 clubs with 1,649 rooms) in at least 3 languages.
• Competent and sales-oriented processing of reservation enquiries, taking revenue management into account.
• Preparation of forecasts and regional statistics, data analysis with reference to occupancy figures, occupancy periods and control of quota utilisation.

Requirements

• Several years of experience as front office manager or reservation manager in the hotel industry or in companies of similar size with similar tasks
• High level of specialist knowledge with pronounced business management thinking
• Good PC skills (ideally HMS Protel; MS-Office)
• Flexible, customer-oriented, strong in concentration
• Communication skills in German, Spanish and English
• A friendly and helpful manner
Job type
Full-time
Location
Cala D'or, Spain
Department
Management, Reservations
Languages
German, English, Spanish
Starting in
As soon as possible
Duration of the contract
12 months
Other benefits
• Employment with 5-day week • Pleasant working atmosphere • Free board during working hours • Use of all club facilities possible, depending on agreement • If required, accommodation in the facility

Robinson Club GmbH

The TUI Group is the world’s number one in the tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs that are well known for their exclusive surroundings and special atmosphere. This is due to the very innovative holiday concept we have designed, how warmly we treat each other and our guests, and especially because of our 4,500 ROBINS! They have continued in keeping the ROBINSON success story going, which began nearly 50 years ago, in over 20 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment.
ROBINS feel right at home where others have holiday!

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