Luggage Porter/Day & Night
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Luggage Porter/Day & Night

Rocco Forte

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Luggage Porter/Day & Night

About the job



The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.

The Position

Do you know your city like the back of your hand? And are you passionate about bringing the best of it to the discerning guests of a world-leading luxury hotel? Then we would love you to join us as Luggage Porter at Rocco Forte Hotels.

Armed with a bursting contacts book and the inside track on the city’s hottest hangouts, you will ensure every guest’s stay is enriched by extraordinary local experiences. You’ll be passionate about giving five-star treatment, adept at anticipating guests’ every need and exceeding expectations and deliver a smooth and efficient luggage delivery service and ensure the best guest journey from a warm welcome to a fond farewell.

A warm and intuitive people person and experienced porter, you will thrive working in a team, communicating with colleagues with confidence and sensitivity, supporting the Head Concierge and Assistant Concierge in the smooth running of the department, and working alongside the Luggage Porters and Door Persons to give guests the warmest welcome.  You will be valet parking cars so a driving licence is essential.

Naturally, you will add an aptitude for organisation and computer literacy to your exceptional people skills, and remain well-versed in industry trends and the wider market. In turn, you will be given the support to develop your own skills and career with us.

Ultimately, your insight, commitment and pride in your work will make you an integral part of the Rocco Forte family.

Why join us at Rocco Forte Hotels?

At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We also like giving our Team Members the very best benefits such as discounted rates at any of our 5 star properties from just £25/ €36 per night, a 50% discount in all of our F&B outlets, discounts across some of our Rocco Forte Spas and many more.

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Luggage Porter/Day & Night

Edinburgh, United Kingdom

Full-time, Indefinite

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