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Rosewood Hong Kong Hong Kong
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F&B Reservations Manager
About the job
Job Title: F&B Reservations Manager
Education: Associate's Degree
Location: Rosewood Hong Kong - Hong Kong, CN (Primary)
Career Level: Department Head B
Category: Food & Beverage Administration
Job Type: Full-time
Compensation Currency: --
Job Description:
Responsible for taking telephone reservations and answering written inquiries for our restaurants
Maintain an accurate and logical filing system for correspondence, relating to bookings and enquiries
Handle reservations requests according to established procedures
Measure and analyze booking trends, pickup, no show and source of business for restaurants
Ensure all correspondences for reservations are replied promptly, correctly and professionally
Job Requirements:
Degree or Higher Diploma in Hospitality or Tourism management is an advantage
Minimum 5 years of relevant experience in a sizeable luxury hotel, with at least 2 years in similar capacity
Proficiency in English, Putonghua and Cantonese is essential
Proven managerial abilities in people management, strategic planning and decision making
High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills
#LI-JNG
Responsible for taking telephone reservations and answering written inquiries for our restaurants
Maintain an accurate and logical filing system for correspondence, relating to bookings and enquiries
Handle reservations requests according to established procedures
Measure and analyze booking trends, pickup, no show and source of business for restaurants
Ensure all correspondences for reservations are replied promptly, correctly and professionally
Job Requirements:
Degree or Higher Diploma in Hospitality or Tourism management is an advantage
Minimum 5 years of relevant experience in a sizeable luxury hotel, with at least 2 years in similar capacity
Proficiency in English, Putonghua and Cantonese is essential
Proven managerial abilities in people management, strategic planning and decision making
High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills
#LI-JNG
- Department: F&B Management F&B other
Closed
F&B Reservations Manager
Full-time, Indefinite
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