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Rosewood Hong Kong Hong Kong
Posted
Expired
F&B Reservations Agent
About the job
Job Title: F&B Reservations Agent
Education: Associate's Degree
Location: Rosewood Hong Kong - Hong Kong, CN (Primary)
Career Level: General Associate
Category: Food & Beverage Administration
Job Type: Full-time
Compensation Currency: --
Job Description:
Responsible for taking telephone reservations and answering written inquiries for our restaurants
Maintain an accurate and logical filing system for correspondence, relating to bookings and enquiries
Handle reservations requests according to established procedures
Measure and analyze booking trends, pickup, no show and source of business for restaurants
Assist F&B Reservations Assistant Manager in ensuring all correspondences for reservations are replied promptly, correctly and professionally
Job Requirements:
Minimum 2 years’ relevant working experience in similar positon, with at least 1 year in similar capacity
Have a Telephone Operator experience is a plus
Form 5 or Higher Diploma in Hospitality or Tourism management is an advantage
Excellent telephone manner and good communications skills
Proficiency in English, Putonghua and Cantonese is essential
#LI-JNG
Responsible for taking telephone reservations and answering written inquiries for our restaurants
Maintain an accurate and logical filing system for correspondence, relating to bookings and enquiries
Handle reservations requests according to established procedures
Measure and analyze booking trends, pickup, no show and source of business for restaurants
Assist F&B Reservations Assistant Manager in ensuring all correspondences for reservations are replied promptly, correctly and professionally
Job Requirements:
Minimum 2 years’ relevant working experience in similar positon, with at least 1 year in similar capacity
Have a Telephone Operator experience is a plus
Form 5 or Higher Diploma in Hospitality or Tourism management is an advantage
Excellent telephone manner and good communications skills
Proficiency in English, Putonghua and Cantonese is essential
#LI-JNG
- Department: Reservations F&B other
Expired
F&B Reservations Agent
Full-time, Indefinite
Start Date:
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