Assistant Food & Beverage Manager
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Assistant Food & Beverage Manager

Rosewood Miramar Beach Montecito Santa Barbara

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Assistant Food & Beverage Manager

About the job

Job Title: Assistant Food & Beverage Manager Education: High School Location: Rosewood Miramar Beach Montecito - Santa Barbara, CA US (Primary) Career Level: Assistant Manager Category: Food & Beverage Service (IRD, Restaurant, Bar) Job Type: Full-time Compensation Currency: USD Job Description: Begin Your Rosewood Journey

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach is looking for an Assistant Manager to join the Malibu Farm Team! 

Overview

This position requires someone who is highly motivated and possesses excellent communication and interpersonal skills.  Responsible for the supervision of all aspects of the Food and Beverage outlet functions, in accordance with hotel standard operating procedures.  Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.  Is personally responsible for the proper training and scheduling of the service staff in their field of responsibility.

  Essential Responsibilities


Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Ensure that standards are maintained at a superior level on a daily basis.

Maintain complete knowledge of menu items including:

All liquor brands, beers, and non-alcoholic selections available in outlets
The particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Designated glassware and garnishes for drinks.


All food menu items, preparation method/time, ingredients, portion sizes, garnishes, presentation, and prices.
Maintenance and inputting menus for the Micros P.O.S.
Daily occupancy, arrivals/departures, V.I.P.'s.
Scheduled in-house group activities, locations, and times.
Correct maintenance and handling of equipment.  Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
Prevents loss of equipment and assets by enforcing strict controls.
Exercise Serving it Right parameters and maintain complete knowledge and strictly abide by liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and impaired driving.
Check storage areas for proper supplies, organization, and cleanliness.  Instruct designated personnel to rectify any cleanliness/organization deficiencies.
Establish par levels for supplies and equipment.  Complete requisitions to replenish shortages or additional items needed for the anticipated business.
Requisition linens required for business and assign staff to transport to outlets.
Meet with the Head Chef to review daily specials and unavailable items.  Ensure that staff is aware of such.
Supports the Chef in the creation of new items for the outlets based on guest feedback and sales records.
Review sales for the previous day; resolve discrepancies with Accounting.  Track revenue against budget.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.  Adjust schedules throughout the week to meet the business demands.
Ensure that staff report to work as scheduled.  Document and report to the F&B Manager any late or absent employees.
Coordinate required breaks for staff.
Assign work and side duties to staff in accordance with departmental procedures.  Communicate additions or changes to the assignments as they arise throughout the shift.  Identify situations that compromise the department's standards and delegate these tasks.
Conduct pre-shift meetings with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies.
Constantly monitor and document staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Handle disciplinary problems with a manager and counsel employees according to hotel progressive discipline standards.
Inspect table set-ups; check for cleanliness, neatness, and agreement to departmental standards; rectify deficiencies with respective personnel.
Ensure that a specified number of menus and wine lists are available and in good condition for each meal period. 
Check the pick-up station and side stations, ensuring agreement to standards of cleanliness, the supply of stock, and organization.
Anticipate heavy business times and organize procedures to handle extended waiting lines.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.  Promote positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
Monitor and handle guest complaints by following the six-step procedures and ensuring guest satisfaction.
Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction.
Complete all paperwork and closing duties in accordance with departmental standards.
Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
To be team-oriented and to be able to cope with high volumes of business and adjust accordingly.
Constantly monitors the market trends
Ensure all fire and safety procedures are followed
Ensure that the reputation and image of the Food & Beverage operation be retained and improved at all times
Maintains an excellent reputation in the eyes of the public, the owners, the guests, and the staff.  Searches for new business, follow up on leads, receives and entertains potential customers, and exercises good PR with repeat customers
Flexible working hours, including evenings and weekends. 

Requirements


Maintain a professional and courteous manner whilst at work.
Be known for being honest, reliable, confidential, and trustworthy.
Ensure guest and employee privacy and security by respecting confidential information
Carry out any reasonable requests made by Management and other members of the management team in a timely manner.
Be proactive, ask questions, and be responsible for the action or lack of action.
Attend and complete the resort’s organized training sessions and programs as and when required.
Attend and participate in the hotel and departmental meetings and briefings.

About Malibu Farm Restaurant

The first California resort outpost of the beloved farm-to-table concept by Helene Henderson, Malibu Farm at Miramar offers all-day dining in a refined yet laid-back setting. In keeping with Malibu Farm’s philosophy, the restaurant serves simply prepared plates crafted from fresh and locally-sourced ingredients from growers and food purveyors in Ventura and Santa Barbara Counties. Malibu Farm at Miramar draws inspiration from its Montecito surroundings to deliver a rustic and relaxed beach vibe that simultaneously embodies the elegance of the luxury resort. Malibu Farm is open daily for breakfast, lunch, dinner, and brunch on Saturday and Sunday.

About Rosewood Miramar Beach

Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping. Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense® spa, a state-of-the-art fitness center, beach club, and a screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.

Competitive Benefits


Medical
Dental
Vision
Life Insurance and AD&D  
Short Term and Long-Term Disability  
Complimentary Room Nights

 Connect with us


LinkedIn: https://www.linkedin.com/company/rosewood-hotels-&-resorts
Facebook: https://www.facebook.com/RosewoodMiramar
Instagram: https://www.instagram.com/rosewoodmiramar
Job Requirements: Qualifications

 Experience                            


Minimum of three years’ experience as a Manager/ Supervisor with luxury food and beverage operation.

Education                              


High school diploma.  Diploma/Degree in Hospitality/Culinary Management preferred with a proven record in delivering operating results in high volume banquet operations in four/five-star hotels.

General Skills                       


Professional, positive image, with strong leadership skills; must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up; proven ability to develop and train staff; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.

Technical Skills                   


Full Knowledge of various food and beverage products and service styles; ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding; ability to compute basic mathematical calculations; excellent salesmanship skills; familiarity with food and beverage cost controls; full knowledge of Micros point of sale systems; fully fluent in Excel and Word.

Language                               


Required to speak, read and write English, and do basic mathematics.  Bilingual in Spanish preferred.

Physical Requirements


Must be able to exert physical effort in transporting 75 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Licenses and Certificates


Must be a minimum of 21 years of age to serve alcohol.  TIPS and Food handling certification required.
Closed

Assistant Food & Beverage Manager

Montecito, CA, United States

Full-time, Indefinite

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