Sales Manager

[{{ $ctrl._job.status.name | translate}}] Sales Manager
Rosewood San Miguel de Allende San Miguel de Allende

Posted

Job description

Job Title: Sales Manager

Education: Bachelor's Degree

Location: Rosewood San Miguel de Allende - San Miguel de Allende, 37700 MX (Primary)

Career Level: Manager

Category: Sales & Marketing

Job Type: Full-time

Compensation Currency: MXN

Travel: 50 - 60%

Job Description:





JOB TITLE:





Sales Manager 









 





 









DIVISION:





Sales and Marketing









 





 









REPORTS TO:





Director of Sales









 





 









POSITIONS THAT REPORT TO THIS POSITION:





N/A



 









 





                                                                        







 



KEY RESPONSIBILITIES



 



Overview/Job Summary -



Solicit and service the travel industry and entertainment market segment to enable the hotel(s) to meet and/or exceed revenue goals in room and food and beverage.



 



Essential Duties and Responsibilities - (Key Activities)







Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.





Prepare correspondence to customers, internal booking reports and file maintenance.





Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required.





Develop & maintain knowledge of market trends, competition and customers.





Professionally represent the hotel in community and industry organizations and events.





Provide feedback and support to all departments.





Assist with projects and reports.





Create and implement sales action plans to successfully achieve and exceed goals





Extensive knowledge of sales skills.





Extensive knowledge of the key market segments and how to influence production.





Participate as team player with other key Departments.





Provide constructive feedback to all departments and to hotel sales and marketing staff.





Additional duties as necessary will be assigned.





45% Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.





20% Prepare correspondence to customers, internal booking reports and file maintenance.





15% Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.





10% Work with other departments within the hotel to provide quality service to customers.





5% Attend trade shows, community events and industry meetings.





5% Develop/maintain knowledge of market trends, competition and customers.



 



 





Contribute to the annual marketing plans and budget process. Review goals and action plan on a scheduled basis. Maintain expenses within the budgeted guidelines.





Maintain a respectful working relationship with on-property colleagues and facilitate flow of communication.





Develop new marketing tools/collateral for the group market segment. Coordinate and monitor scheduled direct mail efforts.





Conduct sales calls on key accounts. Organize sales blitzes in assigned territory with Regional Sales Office and sister properties.  Solicit, organize, and participate in familiarization trips from key client base.





Represent hotels at appropriate travel industry trade shows and conferences.





Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling.





Build relationship with sales counterparts from Global Sales Office and sister hotels to relay leads and requests. Communicate need period dates and respond promptly to all leads.





Prepare and submit timely monthly reports to Director of Sales. Recognize and include communication of market trends and competitive intelligence.





Attend sales meetings and leadership training sessions as required.





All other duties as required.





Job Requirements: Required Skills -







Must be able to speak, read, write and understand the primary language(s) used in the workplace.





Requires good communication skills, both verbal and written.





Must be able to travel on Business Trips as needed.





Must possess basic computational ability.





Must possess computer skills, including, but not limited to, Microsoft Word, Excel





Extensive knowledge of sales skills.





Ability to analyze data and establish appropriate action plans.





Desire to participate as part of a team.





 



General Skills -







Perform job functions with attention to detail, speed and accuracy





Prioritize, organize and follow-up on all actions





Be a clear thinker, remaining calm and resolving problems using good judgment





Understand guest service needs





Work with minimal supervision





Maintain confidentiality of guest and client information and pertinent hotel data.





Exceptional interpersonal skills - able to represent the property in the community





Ability to prioritize and organize work assignments





Ability to meet deadlines





Business acumen





Qualifications -







Bachelor’s Degree or an equivalent combination of international degree in Hotel Management or Marketing and progressive work-related experience.





 



Experience -







Minimum of 2 years hotel sales experience – luxury brand preferred





Corporate Transient and Group sales experience (desired)


Requirements

See description

Details

Job type
Full-time
Location
Centro, San Miguel de Allende, Mexico
Department
Sales & Marketing
Starting in
As soon as possible
Duration of the contract
Indefinite

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