Reservations Supervisor

[{{ $ctrl._job.status.name | translate}}] Reservations Supervisor
Rosewood Washington

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Job description

Job Title: Reservations Supervisor

Education: High School

Location: Rosewood Washington, D.C. - Washington, DC, DC 20007 US (Primary)

Career Level: General Associate

Category: Sales & Marketing

Job Type: Full-time

Compensation Currency: USD

Job Description:

Rosewood Washington DC



Ideally located in the charming neighborhood of Georgetown, alongside the historic C&O Canal, Rosewood Washington, D.C. features 55 rooms, 12 suites, and 6 townhouses. The hotel, which opened in 2013, offers ample privacy, bespoke guest services and a tangible connection to the culture and traditions of the nation’s capital.

Job Requirements: QUALIFICATIONS:





Experience: Minimum two years’ experience as a Reservations Agent. Supervisor experience is preferred within a luxury or ultra-luxury property.

Education: High school diploma or equivalent education required. Bachelor’s Degree or an equivalent degree in Hotel Management preferred.

General Skills:    Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills: Advanced math skills; ability to produce complex reports using room data and Microsoft Excel.

Language: Required to speak, read and write English, with fluency in other languages preferred.

Physical Requirements: Must be able to exert physical effort in transporting a minimum of 35 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Systems Knowledge: Previous Opera, Cendyn and SynXis systems experience is preferred. Proficient with Windows Office, Excel, Outlook, Powerpoint, Publisher. Ability to trouble shoot reservations and systems issues. 

Schedule: Flexible availability is required for this position to include days, evenings, weekends and holidays.

Licenses & Certifications: None required.



 



 


Requirements

See description

Details

Job type
Full-time
Location
Georgetown, Washington, DC, United States
Department
Sales & Marketing
Starting in
As soon as possible
Duration of the contract
Indefinite

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