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Service Centre Associate - (13438)
Rosewood
Posted
Job description
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintains positive guest and colleague interactions with good working relationships
- Answer all incoming calls in professional manner using the correct telephone etiquette at all times
- Handle wake-up calls
REQUIREMENTS
- Degree or Higher Diploma in Hospitality or Tourism management is an advantage
- Minimum 1-year relevant experience in a sizeable luxury hotel, including internships
- Proficiency in English, Putonghua and Cantonese is essential. Additional language is a plus
- Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail
Details
- Job type
- Full-time
- Location
- Hong Kong
- Department
- Customer Service
- Starting in
- As soon as possible
- Duration of the contract
- Indefinite
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