Service Centre Associate - (13438)

[{{ $ctrl._job.status.name | translate}}] Service Centre Associate - (13438)
Rosewood

Posted

Job description



ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintains positive guest and colleague interactions with good working relationships

  • Answer all incoming calls in professional manner using the correct telephone etiquette at all times

  • Handle wake-up calls



  REQUIREMENTS

  • Degree or Higher Diploma in Hospitality or Tourism management is an advantage

  • Minimum 1-year relevant experience in a sizeable luxury hotel, including internships

  • Proficiency in English, Putonghua and Cantonese is essential. Additional language is a plus

  • Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail



Details

Job type
Full-time
Location
Hong Kong
Department
Customer Service
Starting in
As soon as possible
Duration of the contract
Indefinite

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