Chief Concierge

About the job

The Chief Concierge aims to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. The position will focus on ensuring operational goals are met and consistent training, leadership, development, and recognition of overall team performance are sustained. The Chief Concierge is the lead of the Concierge team and point of contact for other leaders onboard. Responsibilities include, but are not limited to, finalizing and communicating onboard events relating to Concierge services, loyalty and groups utilizing grids and email communications to Heads of Departments.

About you

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  • Language required: English.

The company

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

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Chief Concierge

Miami, FL, United States

Full-time, Indefinite

Start Date:

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