Guest Services Manager

[{{ $ctrl._job.status.name | translate}}] Guest Services Manager
Royal Caribbean

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Job description

As part of the Guest Services department, the Guest Services Manager delights our guests with personalized service. He/she ensures that our Guest Services Officers anticipate guests’ needs and exceeds their expectations. The Guest Services Manager uses guest feedback and ratings to establish a positive culture throughout the Guest Services team. Candidates must have experience in a successful progressive, related leadership position in an upscale cruise line, hotel, or resort; and preferably with strong communication skills in additional languages such as Dutch, French, German, Italian, Mandarin, Spanish, or Portuguese.

Requirements

See description

Job type
Fulltime job
Location
Miami, FL, United States
Department
Rooms division
Starting in
As soon as possible

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