[{{ $ctrl._job.status.name | translate}}] Front Desk Recepcionist -full time
Hotel SB Glow

Posted

Job description

Estamos buscando un Ayudantes de recepción para varios de nuestros Hoteles.
Pensamos en una persona que tenga experiencia en el sector hotelero así como en la atención al huésped.

Deberá aportar experiencia en atención al cliente en mostrador de Recepción hotel 4 sup*; gestión de la recepción de un hotel, información al cliente, ofreciendo atención y detalle durante la experiencia del huésped.
Buscamos profesionales para el Departamento de Recepción con formación en turismo/hostelería cuya vocación sea la excelencia en el servicio al cliente.
FUNCIONES
- Atención al cliente en mostrador y telefónicamente.
- Check-in
- Check-out
- Tareas de BackOffice (Reservas, facturación, etc.)

Requirements

Buena presencia y nivel cultural.
- Nivel alto de orientación al cliente.
- Nivel alto de comunicación verbal y no verbal.
- Alto nivel de implicación.
- Actitud comercial
- Trabajo en equipo y perfil polivalente.
- Nivel alto de responsabilidad.
- Capacidad de adaptación al cambio.
- Flexibilidad.
- Pro actividad.
- Idiomas: Español, Catalán, Inglés
Job type
Full-time
Location
Barcelona, Spain
Department
Front Office reception
Languages
English, Spanish, Catalan (optional)
Starting in
As soon as possible
Duration
12 months

SB Hotels

SB hotels was born in Tortosa (Catalonia) in 1988, a product of the initiative and leadership of the Catalan entrepreneur Joan Subirats Berenguer, who in 1975 began his activity in the real estate sector (housing promotion and construction), later creating the division of hotel services.

Since then, the management of SB hotels is carried out by a group of professionals who work day after day to improve the quality of their services and to satisfy the needs of their clients.

The activity began with the construction and commercialisation of the La Ràpita Aparthotel in Sant Carles de la Ràpita, back in 1988; it was followed by Hotel SB Corona Tortosa in 1994, Hotel SB Ciutat de Tarragona in 1998, Hotel SB Express Tarragona in 2003, Hotel SB Icaria Barcelona in 2004, Hotel SB Diagonal Zero in 2009, Hotel SB BCN Events in Castelldefels in 20011 and, recently, Hotel SB Plaza de Europa, which opened its doors in October 2013.

Client satisfaction is the main priority, a commitment that is extended to relationships with staff, providers, institutions and management.

The high level of internal control, the standardization of services, the optimization of the work processes and the compliance of agreements are the cornerstones of our daily work and this allows us to be worthy of the trust that our clients, providers and collaborators place in us.

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