Part Time Bell Person , SLS Brickell Hotel, $12/hour
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Part Time Bell Person , SLS Brickell Hotel, $12/hour

SBE

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Part Time Bell Person , SLS Brickell Hotel, $12/hour

About the job



A global tribe of individuals, partners, and progressives, devoted to creating extraordinary experiences for our community throughout our proprietary brands - we are sbe.

Visionaries at the forefront of hospitality, cuisine, design, residences, and entertainment, our lifestyle moments are forged with highly curated and passionate service.

We are committed to authenticity, sophistication, mastery, and innovation.

Our stage is the world. Our time is now.

With this in mind, we foster a family environment built on values that describe our lifestyle, experiences, and how we see the world. When you have a tribe such as ours and place it in and around the collection of accommodations, restaurants, and nightlife, you create a force that cannot be replicated by anyone else. We are an equal opportunity employer.

Job Purpose:

The Bell Attendant position is responsible for meeting, greeting, and assist in ensuring delivery and retrieval of luggage to all guests in a courteous, timely, and professional manner.

Duties & Functions:

  • Greet arriving guests and retrieve their luggage
  • Escort guests to their rooms, explain the room facilities, and sell the hotel various outlets (restaurant, bar, spa)
  • Deliver luggage, messages, faxes, packages, etc. for guests and to undertake various other requests in order to ensure their comfort
  • Transport departing guests luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for
  • Ensure that luggage has been stored safely according to prescribed procedures
  • Ensure that the luggage storage area is kept clean and tidy at all times
  • Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings
  • Be fully aware of what functions are going on in the hotel
  • Provide gracious, attentive, and friendly service


ADDITIONAL RESPONSIBILITIES

  • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
  • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
  • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for the team and other employees. Interact with other department personnel and venue staff as needed.
  • Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.


 

To be aware of and ensure constant compliance with all necessary operational policies including:

  • Health and Safety
  • Food Hygiene
  • Maintenance
  • Emergency Procedures
  • Liquor Licensing


SUPPORTIVE FUNCTIONS

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Attend mandatory meetings including divisional meetings, staff meetings, etc.
  • Participate in community events and ensure corporate social responsibility goals of sbe are met.
  • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used.
  • Keep work area clean and organized.
  • Ensure confidential documents are kept in a secured area.
  • When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
  • Complete other duties as assigned by the Department Head.
  • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
  • Ensure compliance with sbe's policies and procedures.


OTHER DUTIES

Assimilate into sbe's culture through understanding, supporting, and participating in all sbe elements. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by sbe from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • High School Diploma or equivalent required
  • One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel
  • Possess a gracious, friendly, and fun demeanor
  • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail
  • Maintain positive and productive working relationships with other employees and departments
  • Ability to work independently and to partner with others to promote an environment of teamwork
  • Must be able to stand or walk a minimum eight-hour shift.
  • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
  • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
  • Must have excellent communication skills and be able to read, write, speak and understand English.
  • Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
Closed

Part Time Bell Person , SLS Brickell Hotel, $12/hour

Miami, FL, United States

Full-time, Indefinite

Start Date:

Latest start date:

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