Associate Server Manager

[{{ $ | translate}}] Associate Server Manager
Shanghai Disney Resort

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Job description

The Associate Server Manager is responsible for designing, implementation and operating server and storage system to meet business requirement, goals and objectives encompassing a wide range of high availability and advanced redundancy solution that are in accordance with WDP&R Technology Strategy & Architecture standards and guidelines.
  • Provide highly skilled technical assistance in server system planning, engineering, and architecture
  • Provide implementation and technology reviews for the Server system team.
  • Develop technical standards and documentation, identify and evaluate new products, and provides resolution for server system problems.
  • Support Cisco full scale enterprise wireless solution by engineering and implementing standards as needed
  • Identify and diagnose complex problems and factors affecting server system performance.
  • Evaluate new technologies and platforms to determine whether their applicability aligns with the business’s needs.
  • Evaluates and identifies opportunities for server system performance and functionality improvements.
  • Proactively communicate the progress status, plan of action(s), and resolution(s) of issues.
  • Ability to build and use a highly available, active-active computing, storage, and virtualized architecture platform that extends to the operational modes on public, private, and hybrid clouds
  • Resolve detailed technical Server system operational issues and other server system connectivity issues that have been escalated to the server system team;
  • Diagnose and resolve the server/storage/backup/virtualization/monitoring/security tools problem in a timely fashion, including being on call during non-office hour in case of server system emergency that may arise.
  • Address Issue/problem timely with resolution to ensure 99.9% uptime of the server system;
  • Handle server system related Change management and ensure all changes are under standard procedure and controlling;
  • Work with NOC(network operation center) or other global function teams for server system global/regional policy, architecture, standard deployment.
  • Participates in small to large scale, complex IT projects and applies structured engineering life cycles (Need assessment, design, and implementation) that meet business units overall objectives.
  • Practice server system asset management, including maintenance of server system component inventory and related documentation and technical specifications information.
  • Participate in managing all server system security solutions.
Basic Qualifications
  • Demonstrated experience in operation & implementation large complex IT project utilizing structured engineering/design life cycle (need daily operation, troubleshooting and implementation).
  • Ability to professionally handle multiple tasks in a pressured environment and ability to prioritize projects and establish schedules for their timely completion.
  • Bachelor's degree in Computer Science, MIS, or related field.
  • 8+ years’ experience managing virtualization operation and maintenance on multi-vendor hardware platforms such as HP Rack/Blade System, SAN switch, EMC (Data Domain, VNXe and Isilon) or HP (P9500 and 3Par), VMWare VSAN etc.
  • 8+ year’s technical experience with Windows/Linux, VMWare, VDI, Data Backup about design, implementation and operation.
  • MCSE/VCP/RCHA certificate or equivalent qualification certificate, other relevant IT Ops certificate is plus.
  • Payment Card industry(PCI) work experience with ITIL and PMBOK foundational experience is desired and considered a plus.
  • Bilingual of English and Mandarin is required and Shanghainese dialect is preferred.
Preferred Qualifications
  • Familiar with AWS, MS Azure, Ali cloud and other cloud computing products and services, familiar with Docker and other virtualization technology, a large-scale cloud computing platform related experience is preferred;
  • Advanced knowledge of storage technologies, such as SAN/NAS, as well as backup strategy
  • Advanced knowledge of Windows/Linux operation system, virtualization and high availability.
  • General knowledge of system management, monitoring/alerting/Log management automation, MS SCOM/SCCM, IBM Bigfix, ServiceNOW, Splunk etc.
  • Proven experience with system planning, security principals and general software management best practices, as well as OS patching, antivirus operation.
  • Proven analytical and problem-solving abilities; Strong understanding the organization goals and objectives
  • Strong interpersonal, communication, presentation and documentation skills.
  • Ability to work independently and manage multiple priorities and interruptions.
  • Ability to work flexible hours as necessary to meet customer requirements.


See description

Job type
Shanghai, China
Starting in
As soon as possible
Duration of the contract

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