Engineering-Building Service Technician

[{{ $ctrl._job.status.name | translate}}] Engineering-Building Service Technician
Shanghai Marriott Hotel City Centre

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Job description

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
 

Construction of the largest full-service Marriott-branded hotel in Shanghai, Shanghai Marriott Hotel City Centre opened its doors on 24 November, 2011. Located aside People's Square and Park on Xi Zang (Middle) Road, the Shanghai Marriott Hotel City Centre enjoys a premium downtown location. Nanjing Pedestrian Street is a 30 second stroll from the hotel's street entrance. The BUND, Suzhou Creek and the lively Xintiandi are all within easy walking distance.


Job Summary
 
   
MAJOR RESPONSIBILITIES 责任概要:
  • Follow relevant regulations strictly to ensure equipments in hotel running normally.
    严格遵守有关规章制度 确保酒店的设备的正常运行。
  • Ensures that all staffs deliver the brand promise and provide exceptional guest service at all times.
    确保所有员工遵循品牌承诺并始终提供优异的对客服务。
  • Ensure staffs also provide excellent service to internal customers in other departments as appropriate.
    确保员工同样在适当的时候为其他部门的内部客人提供优质服务。
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
    礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。
  • Handles guest and staff enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
    友善、有效地解决顾客和员工的问题,对于他们的投诉和提出的问题如不能当时解决,应汇报给上级,并迅速跟进及时反馈结果。
  • Maintain positive guest and colleague interactions with good working relationships.
    与顾客和同事要有良好的合作关系。
 
SPECIFIC DUTIES 工作任务:
  • Execute the repair, maintenance and engineering operations according to the departmental standards
维修,保养和工程设备操作工作要与部门营运要求相一致
  • Properly handles and maintains all electrical facilities and tools.
合理的使用和维护所有电气设施和工具
  • Accepts and is willing to perform general maintenance activities outside of the original routine scope of trade training
具备社会认可并颁发的培训或相关资格证件,可胜任并自愿地执行综合维修的工作安排
  • Assist the Engineer to finish daily tasks, so that the electronic system can run trustworthily.
协助工程师完成每天工作分派,确保电子系统可靠运作,以及消防设备安全。
  • Keep daily running record of A/C,Elect, and Plumbing equipments according to the arrangement of the supervisor.
根据主管的安排认真做好每日的空调、电器、机械设备运行记录。
  • To do the maintenance of the equipments according to the working plan. Make detailed record regarding on the repairing and maintenance.
按照工作计划完成对设备的维修保养。并作好相应的详细的记录。
  • On duty person must execute strictly the operation procedure to prevent accidents.
当班人员要严格执行各项操作规程,防止事故发生。
  • Daily patrol must be executed strictly to eliminate insecurity factor and solve the defect & problem timely.
认真执行日常巡检,消除不安全因素,及时排除故障。
  • Maintain the working area in good condition in terms of neatness & orderliness.
保持工作场地的整齐整洁。
  • Accept other assignments instructed by the building service  engineer and supervisor.
随时接受值班工程师和主管安排的其他工作。
  • To keep good care of drawing, tools & establishes used on duty.
保存好当班所用的图纸、工具和设施。
  • Follow concerned fire fighting regulation of the hotel when use the fire to weld.
动明火焊接工作时,必须遵守酒店有关消防规定。
  • Provide good service at all times.
随时随地提供良好的服务。
  • Pay attention to the dressing and wearing when entering the guestrooms.
注意进入客房维修保养时要注意仪表仪容。
  • Make detailed record regarding on the work completed or not completed in working hours when shift handover.
交接班时要详细记录工作情况。
  • Attend training sessions and meetings as and when required.
参加必要的培训和例会。
  • Carries out any other reasonable duties and responsibilities as assigned.
完成其他合理分配的职责和任务。
 
 
JOB SPECIFICATION 职位要求:
Profile of Competency
工作能力
 
 
  • Basic AC, Elect and Plumbing principals , decorations, fire control , AV and related computer skills.
  •       基本空调、电器原理,给排水,装饰技能,消防,AV及有关计算知识
  • Be familiar with preventive maintenance schedule, test and trouble-shooting of air condition and refrigerating installation.
  •       熟知冷、暖空调和冷冻装备之保养计划、试验、检查故障方法和维修技能
  • Be familiar with the anticorrosion methods on tubes, copper, air-condition and other kinds of pipes.
  •       熟知软管、铜管、空调水管道及喉管等之预防腐蚀方法
  • Be familiar with the AC, Elect, Plumbing, fire control, safety actions and regulations.
  •       熟知空调、电器, 机械及消防安全措施及守则
    Language
    语言能力
    - 普通话Standard Chinese Pronunciation
    Education
    教育
    - 职高毕业Above high school
     
     
    NOTICE 注意 :
    The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands.
    同事须明了酒店是每周七天、每天二十四小时运转的行业。因工作需要,上班的班次会随时相应调动。
    Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
     
     
    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

    Requirements

    See description

    Job type
    Full-time
    Location
    Shanghai, China
    Department
    Engineering & Maintenance
    Starting in
    As soon as possible
    Contract duration
    Indefinite

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