Service Leader - Front Office (Rooms Controller)

[{{ $ | translate}}] Service Leader - Front Office (Rooms Controller)
Shangri-La at the Fort, Manila

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Job description


The Service Leader – Rooms Controller is responsible for the management of the room inventory and ensuring that guests’ requests and preferences are met whenever possible. Works in co-ordination with the Housekeeping Rooms Controller to ensure smooth running of rooms preparations and assignments.


Assists with Reception/Guest Relations and other BOST tasks, as required.



  • Preferably college graduate with a degree in Hotel and Restaurant Management or any other related courses.
  • At least 2 years experience in a 5-star international hotel with at least 200 rooms or in the same capacity.
  • With strong background in Front Office operations.
  • Well-versed in Opera and Microsoft Office applications.
  • Computer literate.
  • Fluent in oral and written English. 
  • A team leader.  Smart and pleasing personality.
  • Motivator and a self-starter.


See description

Job type
Taguig, Philippines
Rooms division
Starting in
As soon as possible
Contract duration

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