Service Leader - Concierge

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Service Leader - Concierge
Shangri-La Chengdu

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Job description

Shangri-La Hotel,Chengdu

Shangri-La Hotel, Chengdu, located in downtown Chengdu, the hotel overlooks the scenic Jinjiang River, ancient Lang Bridget and He Jiang Pavilion.  Next to the Lan Kwai Fong and Bar Street, various restaurants and bars are within walking distance.

The hotel is only 2km from Chengdu International Finance Square (IFS) and Taikoo Li, about 4.5km from Wuhou Temple and Jinli Street, Wide and Narrow Street and Dufu Thatched Cottage and 11.5km from Chengdu Panda Base.


We are currently looking for a Service Leader - Concierge

  • Concierge Leader is responsible for assisting the Chef Concierge, with managing and coordinating the personalized needs of all guests in the Hotel.
  • Create a memorable experience for the guests
  • Engage with guests and enhance the service based on their feedback
  • Assist with any issues or problems


We are looking for someone who: 

  • Takes pride in being a hotelier
  • Loves interacting with guests and customers
  • Is a self-starter and a team player
  • Communicates with fluency in English (and local language)
  • Loves being creative with an eye for detail
  • Enjoys crafting best-fit solutions for the guests
  • Has no fear of new challenge


See description


Job type
Shangri-La, Deqen, China
Rooms division
Starting in
As soon as possible
Duration of the contract

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