Horizon Club Agent

[{{ $ctrl._job.status.name | translate}}] Horizon Club Agent
Shangri-La Hotel, Doha

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Job description

 

Do you have the eye for details, skills to perform, attitude to deliver, and passion to delight?

 

If YES, you are the Horizon Club Lounge Agent we have been looking for.

 

At Shangri-La Hotel, Doha, we personify the unique blend of Asian and Qatari Hospitality. Our guests experience the luxurious accommodation and lifestyle complimented with the most exciting collection of dining and entertainment choices, offering exceptional value.

 

We are located in the heart of the premier business district, West Bay. It is the first choice for international business travelers amongst other luxury hotels in Doha.

 

Job Specifications:

 

The Horizon Club Lounge Agent provides the Shangri-La experience at the Horizon Club Lounge in accordance with the objectives and quality standards of the hotel. S/he is responsible for the guests’ arrival and departure arrangement and their respective preferences. S/he ensures guests are well taken care of and communicates their needs to concerned departments/sections. She responds to guests and colleagues needs in a professional and courteous manner.

 

S/he also handles the food and beverage service including the set-up at the Horizon Club Lounge.

 

Job Qualifications:

 

The Horizon Club Lounge Agent is motivated and passionate about her/his job. S/he is proactive, vibrant, and desires to delight our guests and colleagues. S/he possesses excellent engagement and communication skills.  She is also flexible, able to work long hours and assist in other areas whenever needed.

 

S/he is required to have a minimum of 2 years work experience in the same capacity (preferably in a luxury hotel). She must be multilingual with excellent command in English language and preferably with an Opera system background. Female candidate would be the priority.

 

Our Commitment to You:

 

Our aim is to keep and reward the best colleague whenever possible. We prioritize our colleagues’ growth and provide leadership opportunities via internal promotions and transfers within the property and/or company.

 

You will receive a highly competitive salary, medical insurance, well-appointed accommodation,21 days of annual leave and annual leave ticket entitlement, complimentary meals at our colleagues’ restaurant, transportation going to and from the hotel and accommodation, 21 days of end of service benefits based on the last drawn salary, worldwide company discount for leisure stay within the Shangri-La group, long service awards, fun social gatherings, hotel celebrations, and our continued promise to learning and development opportunities both within the property and company.

 

In addition to the competitive compensation package, we believe that with the right attitude, anything is possible within Shangri-La and we will invest heavily in our colleagues’ development and hoping for them to be with us for a long term.

 

We also have various social responsibilities and have connected with recognizable institutions that support our commitment to the community. We have an active and passionate team which we believe can make a difference where we work and situated in.

 

** Although we appreciate our relationship with recruitment agencies and consultants, please do not contact us regarding this role as we will be using only our resources to fill this role.

Requirements

See description

Job type
Full-time
Location
Diplomatic Area, Ad Dawhah, Qatar
Department
Rooms division
Starting in
As soon as possible

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