Service Associate- Front Desk Agent

[{{ $ctrl._job.status.name | translate}}] Service Associate- Front Desk Agent
Shangri-La Hotel, Doha

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Job description

Do you have the eye for details and the skills to perform?

If YES, you are the Front Desk Agent we have been looking for.

 

At Shangri-La Hotel, Doha, we personify the unique blend of Asian and Qatari Hospitality. Our guests experience the luxurious accommodation and lifestyle complimented with the most exciting collection of dining and entertainment choices, offering exceptional value.

 

We are located in the heart of the premier business district, West Bay. It is the first choice for international business travelers amongst other luxury hotels in Doha.

 

Job Specifications:

 

The Front Desk Agent provides the highest level overall hotel experience especially during a guest’s arrival and departure. She is responsible for advance booking, check-in, check-out, handling cash, handling guest inquiries, and maintaining guest records. She consistently delights guests by providing an engaging experience straight from the heart.

 

 

Job Qualifications:

 

The Front Desk Agent is motivated and passionate about her/his job. S/he is proactive, vibrant, and desires to delight our guests and colleagues. S/he possesses excellent communication skills, must also be flexible to work long hours and assist other areas whenever needed.

 

S/he is required to have a minimum of 2 years work experience in the same capacity (preferably in a luxury hotel).  Excellent command both in English, Chinese, Japanese, or Arabic language is an added value; and preferably with an Opera system background.

 

Our Commitment to You:

 

Our aim is to keep and reward the best colleague whenever possible. We prioritize our colleagues’ growth and provide leadership opportunities via internal promotions and transfers within the property and/or company.

 

You will receive a highly competitive salary, medical insurance, well-appointed accommodation,21 days of annual leave and every 2 years leave ticket entitlement, complimentary meals at our colleagues’ restaurant, transportation going to and from the hotel and accommodation, 21 days of end of service benefits based on the last drawn salary, worldwide company discount for leisure stay within the Shangri-La group, long service awards, fun social gatherings, hotel celebrations, and our continued promise to learning and development opportunities both within the property and company.

 

In addition to the competitive compensation package, we believe that with the right attitude, anything is possible within Shangri-La and we will invest heavily in our colleagues’ development and hoping for them to be with us for a long term.

 

 

Requirements

See description

Job type
Fulltime job
Location
Diplomatic Area, Ad Dawhah, Qatar
Department
Rooms division
Starting in
As soon as possible

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