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Guest Relations Officer
About the job
- Assist hotel guests efficiently, courteously and professionally.
- Take care of all VIP guests and coordinate with all concerned departments to fulfill guest needs and requests.
- Review and prepare next day’s arrival reports for GC, VIPs and those accorded special status, ensuring that these are highlighted to the management and necessary related functions are activated.
- Take care of all VIP guests and coordinate with all concerned departments to fulfill guest needs and requests.
- Review and prepare next day’s arrival reports for GC, VIPs and those accorded special status, ensuring that these are highlighted to the management and necessary related functions are activated.
- Department: Guest Relations Rooms division
About you
- Previous experience in the same role
- Has strong interpersonal and communication skills
- Good command in English
- Pleasant and well-groomed
- Has strong interpersonal and communication skills
- Good command in English
- Pleasant and well-groomed
The company
Dubai is the ultimate city of contrasts, where soaring modern skyscrapers and fast highways exist side by side with ancient mosques and traditional souk markets. Staying at Shangri-La Hotel, Dubai gives you easy access to Dubai’s intriguing attractions. It takes you just 15 minutes to get to the hotel from Dubai International Airport, while the World Trade Centre, Dubai Convention Centre and downtown Burj Khalifa are just five minutes away.
This is life at its best. This is Shangri-La Hotel, Dubai.