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Shangri-La Hotel, Ningbo
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Service Manager - Duty Manager
About the job
Shangri-La Hotel, Ningbo
DUTIES
To assist the Front Office / Assistant Front Office Manager in managing the Guest Services department ensuring consistent guest satisfaction in line with Shangri-La Standards. Ability to plan, organise direct and controll all guest services operation and administration.
REQUIREMENTS
- 2 to 3 years in a supervisory position with experience and knowledge of Front Office and Guest Relations in an international class hotel.
- Strong written and oral skills in both Chinese and English.
- Able to work flexible hours.
- Displays strong guest engagement and an ability to handle challenging situations
- Department: Reception Rooms division
Closed
Service Manager - Duty Manager
Lake Hills, Bellevue, WA, United States
Full-time, Indefinite
Start Date:
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