[{{ $ctrl._job.status.name | translate}}] Bar Captain
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

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Job description

Lobby Lounge & Al Hanah Bar

Enjoy the architecture and designs of the Middle East in the opulent setting of our comfortable Lobby Lounge. Immerse your senses in the sounds of Arabia as oud and qanun performances bring the venue to life. An elegant venue to end your day with a variety of light refreshments, while watching the sun set from the balcony. Adjacent to Al Hanah Bar, the Cigar Lounge offers premium cigars in a relaxed, intimate setting. The perfect place for discrete business meetings or a moment to unwind.

DUTIES

Reports to the Service Manager, supervises and gives training to the F&B Service team. Provides discerning business travelers, Emirati’s and local residents with a distinctive, high quality service at the lobby lounge. Welcome are professionals who possess a positive attitude, passion for the job and commitment to excellence.

JOB & RESPONSIBILITIES

•Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.
•Ensuring that checklists, requisitions and proper opening and closing functions are being completed in each shift.
•Observe performance and encourage improvement where necessary.
•Ensure staffing levels for outlets are accurate based on hotel and outlet business levels.
•Interact positively with customers promoting hotel facilities and services.
•Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations.
•Organize special events in the outlet. Maintain rapport with all departments and attend relevant meetings.
•Ensure that all standards and hotel cash handling procedures are met.
•Maintain cleanliness of the outlet on a daily basis.
•Solicit feedback from guests concerning the service and food & beverage offerings in the outlet.
•Ensure all daily and monthly reports are detailed and submitted in a timely matter.
•Assist the Lobby Lounge Manager with working closely with Marketing and Social Media Manager to ensure that all promotions and collateral updates (including social media and website information and menu updates) are done in a timely matter.

Requirements

REQUIREMENTS

•At least 1 years experience in a similar position in a 5* hotel
•Excellent communication skills in English (oral and written). Fluency in any other language is preferable
•Passion for delivering exceptional levels of guest service
•A warm personality, attentive and presentable
•Accountable and resilient
•Familiar with Micros system
•Ability to work under pressure

Details

Job type
Full-time
Location
Abu Dhabi, United Arab Emirates
Department
F&B service
Languages
English
Starting in
As soon as possible
Latest start date
November 2020
Duration of the contract
More than 1 year

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

The enchantment is immediate at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi. While the hotel is conveniently located near the airport, golf course and city centre, its lush garden landscapes place it in a serene, faraway world of its own.

Exotic sunset views from the hotel’s gazebo
Magnificent views enthrall as you enter. The grand golden-white main building reflects in the swimming pool by the entrance. Your senses are bewitched by the hotel's impressive architecture, with its fine Arabic décor, full of warm tones and organic textures.

As you make your way around the large hotel complex, the fascination heightens. The hotel is connected by a winding waterway featuring Arabic traditional boats, known as abras. You lie back, utterly relaxed, while the abra slowly meanders throughout the verdant garden scenery.

The boat drops you at the hotel's souk, a traditional Arabian market. There you browse through the enticing variety of shops selling traditional artifacts, paintings, jewellery and clothes.

A post-shopping stroll along the private beach finds you just in time to catch the sunset. Majestic orange rays spread their soft light across the glittering ocean and the white beach, entrancing your soul.

After your walk, you decide to indulge in a Four Hands Harmonizing Massage at CHI, The Spa. The skilled therapists' hands lull you into a state of bliss, far removed from this world.

Pampered and at peace, you return to your luxurious room. In the distance, visions of traditional Arabic domes and minarets complete the enchantment.

A day like this lingers forever. And it all begins at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi.

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