Guest Relations Officer

[{{ $ctrl._job.status.name | translate}}] Guest Relations Officer
Shangri-La Hotel, Shenyang

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Job description

Shangri-La Hotel, Shenyang

 

Shangri-La Hotel, Shenyang enjoys a central location with panoramic views of the historic city. Guests will have easy access to Shenyang''s commercial and industrial zones, city government and consulate offices, and exhibition centers. The hotel is also within walking distance of shopping districts and tourist attractions.
Guestrooms are spacious and the hotel offers more than 4,000 sqm of function space, for weddings and other events. Highlights include Shangri-La''s signature Summer Palace restaurant.
The hotel is 20 kilometers (30 minutes by car without traffic jam) from Shenyang Taoxian International Airport. It is a 20-minute drive to the two major train stations, which connect Shenyang by high-speed and express trains to other key cities in China. The subway is only a five-minute walk away.

DUTIES

 

Under the guidance and supervision of Service Leader- Guest Relation Office and the Duty Manager ensures smooth and efficient handling of the service so that the guest receive utmost care. Provide the necessary VIP treatment; coordinates with all department concerned to fulfill guest needs and to respond and comply professionally.

 

REQUIRMENT

 

  • Presentable
  • Good Health
  • Articulate
  • Fluent in oral and written English
  • College graduate or Certificate in Hotel Management
  • At least 1 years experience in similar capacity in 5 Star Hotel
  • Ability to interact
  • Pleasant personality
  • Knowledge of computer
  • Able to work flexible hours

Requirements

See description

Job type
Full-time
Location
Lake Hills, Bellevue, WA, United States
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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