Front Office Supervisor

Shangri-La Hotel, Shenzhen

There are 522 well-appointed guest rooms including 30 tastefully furnished suites, each with an inviting atmosphere, contemporary décor and views of Shenzhen city and the green hills of Hong Kong’s New Territories. Situated in a superb downtown location in Shenzhen’s commercial and shopping district, there is only a 5-minute walk from Shangri-La Hotel, Shenzhen to the border crossing to Hong Kong, and the city’s subway station, bus terminus, main railway station and Lo Wu Commercial Shopping Centre is just moments away.

We are hiring Front Office Supervisor

As a Front Office Supervisor, we rely on you to

Under the direct supervision of the Front Office Manager, the Service Leader – Front Office oversees Front Desk operations to provide efficient service to guests at the Front Desk and GRO, most especially, and ensure implementation of policies and procedures in line with the standards of Shangri-La Hotel, Shenzhen.

We are looking for someone who:

• At least 1 year working experience in a 5-Star hotel with relevant position
• Guest-Oriented
• Good Service Concept
• Can adapt at last minute request or task
• Both fluent in Chinese and English

If you are the right person, what are you waiting for? Click the apply button now!