Service Manager - Front Office

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Service Manager - Front Office
Shangri-La Hotel, Shenzhen

Posted
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Job description

Shangri-La Hotel,Shenzhen

 

There are 522 well-appointed guest rooms including 30 tastefully furnished suites, each with an inviting atmosphere, contemporary décor and views of Shenzhen city and the green hills of Hong Kong’s New Territories. Situated in a superb downtown location in Shenzhen’s commercial and shopping district, there is only a 5-minute walk from Shangri-La Hotel, Shenzhen to the border crossing to Hong Kong, and the city’s subway station, bus terminus, main railway station and Lo Wu Commercial Shopping Centre is just moments away.

 

 

 

We are looking for a Service Manager - Front Office.

 

As a Service Manager - Front Office, we rely on you to:

 

  • Ensure smooth operation on a daily basis
  • Enhance overall guest experience during their stay
  • Supervise and direct the front desk team
  • Ensure all colleagues are kept up-to-date with hotel products and services
  • Monitor all arrivals and departures from a guest experience perspective

 

We are looking for someone who:

 

  • Takes pride in being a hotelier
  • Is a self-starter
  • Is a friendly, helpful and trustworthy leader
  • Fully understands room operations
  • Fully understands front desk operations
  • Communicates and writes with fluency in English
  • Has experience in the same capacity, preferably in a luxury hotel
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal skills

 

If you are the right person, what are you waiting for? Click and apply now.

Requirements

See description

Details

Job type
Full-time
Location
University Drive, Coral Springs, FL, United States
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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