Shangri-La Hotel, Singapore
The Guest Relations Manager is responsible in managing guest satisfaction through the functions of guest recognition, communication and problems solving. He/she has to ensure work process and performance are in compliance with Company practices, policies, Shangri-La Experience and Service Standards.
- Diploma in Hospitality Management or equivalent qualification
- At least 3 years of experience in a similar capacity
- Good customer service and interpersonal skills
- Must have knowledge of Opera
*The successful candidate will be required to adhere to hotel''s grooming and uniform guidelines that is issued.
*Only Singaporeans may apply.
- Job type
- Fulltime job
- Tanglin, Singapore
- Rooms division
- Starting in
- As soon as possible