Guest Relations Manager

[{{ $ctrl._job.status.name | translate}}] Guest Relations Manager
Shangri-La Hotel, Singapore

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Job description

Shangri-La Hotel, Singapore

Key Responsibilities

The Guest Relations Manager is responsible in managing guest satisfaction through the functions of guest recognition, communication and problems solving. He/she has to ensure work process and performance are in compliance with Company practices, policies, Shangri-La Experience and Service Standards.

 

Requirements

  • Diploma in Hospitality Management or equivalent qualification
  • At least 3 years of experience in a similar capacity
  • Good customer service and interpersonal skills
  • Must have knowledge of Opera

 

*The successful candidate will be required to adhere to hotel''s grooming and uniform guidelines that is issued.

 

*Only Singaporeans may apply.

Requirements

See description

Job type
Fulltime job
Location
Tanglin, Singapore
Department
Rooms division
Starting in
As soon as possible

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