Senior Service Manager - Butler Manager

[{{ $ | translate}}] Senior Service Manager - Butler Manager
Shangri-La Hotel, Singapore

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Job description

Shangri-La Hotel, Singapore


At Shangri-La Hotels & Resorts we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.


Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure.  It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.


Senior Service Manager - Butler Manager


We are looking for a Senior Service Manager - Butler Manager to join our team


As a Butler Manager, we rely on you to:

  • Assists and work hand in hand with the Valley Wing Manager in managing and directly supervising the staff, services and facilities of the Valley Wing. Ensures maximum guest satisfaction and revenue maximization. Oversees and ensure smooth daily operations
  • Responsible for all Butlers in the Valley Wing
  • To ensure work process and performance are in compliance with Company practices, policies, Shangri-La Experience and Service Standards


We are looking for someone who:

  • Knowledge and experience in managing Butlers for at least 3 years is essential
  • Must have the ability and experience to handle Heads of State and high profile delegations
  • Must be in a supervisory position
  • Must have professional butler experience


Successful candidate will be required to adhere to hotel’s grooming and uniform guidelines issued.


If you are the right person, what are you waiting for? Click the apply button now!



See description

Job type
Tanglin, Singapore
Rooms division
Starting in
As soon as possible
Contract duration

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