Duty Manager 值班经理

[{{ $ctrl._job.status.name | translate}}] Duty Manager 值班经理
Shangri-La Hotel, Suzhou

Posted
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Job description

 

Shangri-La Hotel, Suzhou

Suzhou Shangri-La hotel is the first international luxury chain hotel in Suzhou New District(SND), which is located in the highest building of SND. The hotel has 390 luxury rooms and suites, 20 service apartments with private kitchens. Hotel has variety cuisine dinning area - Chinese Restaurant Shang Palace, Western Restaurant Café Soo, Japanese cuisine restaurant Nishimura and hotel lobby lounge. The multi-function room and the large banquet ball room as well as the well-equipped fitness center are all been offered to our customers.    

We are looking for a Duty Manager

As a Duty Manager, we rely on you to

  • Ensure smooth operation on a daily basis
  • Enhance overall guest experience during their stay
  • Supervise and direct the front desk team
  • Ensure all colleagues are kept up-to-date with hotel products and services
  • Monitor all arrivals and departures from a guest experience perspective

We are looking for someone who:

  • Takes pride in being a hotelier
  • Is a self-starter
  • Is a friendly, helpful and trustworthy leader
  • Fully understands room operations
  • Fully understands front desk operations
  • Communicates and writes with fluency in English
  • Has experience in the same capacity, preferably in a luxury hotel
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal skills

If you are the right person, what are you waiting for? Click the apply button now!

 


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xa0xa0xa0xa0xa0xa0xa0 DUTIES</u></strong></p>nn

    n
  • Oversees and direct all aspect of day to day public area operations</li>n
  • Should be proactive and quick to assess area which needs attention and decisive action</li>n
  • Always be firm but fair treatment among peers and subordinates</li>n
  • Ensures effective communication among all Front Office personnel and other department</li>n
  • Must be an active liaison between management and the guest.n

    REQUIREMENT</u></strong></p>n </li>n</ul>nn

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    • Neat appearance</li>n
    • Oral and written fluency in English and Chinese</li>n
    • At leastxa02 years working experience at same position</li>n
    • Willing to work on night shift</li>n</ul>n'', null, ''listingLayout'');

Requirements

See description

Job type
Full-time
Location
Lake Hills, Bellevue, WA, United States
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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