Horizon Club - Purser

[{{ $ctrl._job.status.name | translate}}] Horizon Club - Purser
Shangri-La Hotel, Sydney

Posted

Job description

Shangri-La Hotel, Sydney

Key responsibilities:

 

  • Prepares pre-registration and VIP reservations as well as pre arrival email.
  • Prepares arrival and ensures a smooth check-in and escort to guest room or lift as a minimum.
  • Obtains departure details from guests and updates relevant information in the computer.
  • Prior to guest departure sends an up-to-date copy of the bill
  • Maintains guest history
  • To assist colleagues with efficient and friendly Food and Beverage service. This includes set up and breakdown of the buffet, maintaining a clean and tidy Lounge, clearing & resetting tables
  • Ensures the immaculate physical appearance of the Lounge area

Experiences and skills required:

 

  • Industry recognised course in Hotel Management Diploma
  • Responsible Service of Alcohol
  • Excellent written & verbal communication
  • Proven ability to work under pressure  - unsupervised
  • Customer service
  • Must have full working rights (Student visa will not be considered)
Job type
Full-time
Location
Sydney, Australia
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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