Service Leader-Floor

[{{ $ctrl._job.status.name | translate}}] Service Leader-Floor
Shangri-La Hotel, Xiamen

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Job description

Shangri-La Hotel, Xiamen 厦门香格里拉大酒店

Shangri-La Hotel, Xiamen, opened in 2017, located in the heart of Guanyinshan International Business Centre, which takes only 25-minute ride from the Xiamen Gaoqi International Airport and just minutes away from the Xiamen International Conference & Exhibition Centre. We have 325 luxurious rooms and suites, and offers 3 F&B outlets including Café Amoy, Chinese restaurant, Lobby Lounge and 11 Banquet function rooms. In house guest will enjoy the hotel’s comprehensive fitness and recreational facilities, including kids club, indoor lap pool, steam rooms, saunas and state-of-the-art gym equipment.

厦门香格里拉大酒店于2017年开业,位于观音山国际商务中心的中心地带,距离厦门高崎国际机场仅25分钟,距离厦门国际会展中心仅几步之遥。酒店拥有340间豪华客房与套房,配备全日餐厅、中餐厅、大堂吧以及十一个大小不同的宴会厅。此外,酒店宾客可享受完善的健身和娱乐设施,包括儿童乐园、25米室内游泳池、蒸汽浴与桑拿浴设施、设备先进的健身器材。

We are looking for a Service Leader-Floor

我们正在寻找一位宾客服务主管-客房

As a Service Leader-Floor, we rely on you to

作为一名宾客服务主管-客房,你的主要工作职责为:

1. Ensure smooth daily running of the housekeeping operation

2. Support the Service Manager in maintaining service quality

3. Supervise the team performance and process flow

4. Maintain and clean guest rooms and replenish room supplies

5. Ensure quality assurance standards are met at all times

6. Report any maintenance-related issues to the Engineering Department

7. Interact and assist guests professionally when needed

1、确保顺利的客房日常运行管理

2、协助服务经理确保良好的服务质量

3、监督团队绩效和操作流程

4、维护和清洁浴室,补充洗浴设施

5、在所有的时间确保质量符合标准

6、及时向工程部报告任何维修相关的问题

7、在必要时与客人交流并专业地帮助客人

 

We are looking for someone who:

我们正在寻找一位具备以下条件的候选人:

 

1. Takes pride in being a hotelier

2. Enjoys interacting with people

3. Fully understands room operations

4. Communicates with fluency in English (and local language)

5. Must be detail-focused and guest-oriented

6. Has strong interpersonal skills

7. Enjoys problem solving with a can-do attitude

1、以作为客房工作人员为荣

2、喜欢与人沟通交流

3、完全了解客房的运作

4、有较好的英文基础(与当地语言)

5、必须对细节高度关注并以顾客为导向

6、有很强的人际交往能力

7、以乐观进取的态度解决问题

 

If you are the right person, what are you waiting for? Click the apply button now!

如果您觉得您适合以上条件,那还等什么呢?请点击下面的申请按键吧!

Requirements

See description

Details

Job type
Full-time
Location
University Drive, Coral Springs, FL, United States
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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