Service Leader - Concierge

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Shangri-La Hotel, Yangzhou

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Job description

Shangri-La Hote, Yangzhou

 

I

DUTIES

Service leader -Concierge is responsible for assisting the Chief Concierge with managing and coordinating the special needs of all guests in the Hotel. Any special request a guest makes, so long as it is not illegal or immoral, will be fulfilled to the best of the Concierge ability.

If a guest request cannot be met, the Concierge must suggest and provide as many suitable alternatives as possible. A Concierge must have a strong and extensive knowledge of the local area and of the resources available to our guests. In addition a Concierge must always exercise sound judgment in acting on both the guest’s and the hotel’s behalf.

 

REQUIREMENT

· At least 2 years experience in Concierge Operations

· Have strong communication skills and excellent inter-personal skills

· Commitment to professional values and integrity

· Fluent in English and Mandarin speaking

· Able to work in flexible hours

Requirements

See description

Job type
Fulltime job
Location
University Drive, Coral Springs, FL, United States
Department
Rooms division
Starting in
As soon as possible

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