Captain - Lobby Lounge

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including KowloonShangri-La, IslandShangri-La, Kerry Hotel Hong Kong, JENHong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Captain - Lobby Lounge based at Island Shangri-La, Hong Kong!

As a Captain - Lobby Lounge, we rely on you to:

• Provide quality service to guests
• Ensure smooth operations of the work section appointed and strive for guestsdelights
• Ensure that service / items are prepared according to restaurant standards
• Check the cleanliness of the section prior to and after service
• Collectfeedback during operation to ensure guestssatisfaction
• Assist the Manager in the day-to-day operations

We are looking for someone who has:

• Minimum3 years of relevant experience, supervisory experiencein F&B would be an advantage
• Formal training in Hospitality Management would bean advantage
• Customer-oriented and detail-minded team player
• Strong communications and interpersonal skills
• Good command of spoken English, Cantonese and Putonghua

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.