Front Office Manager

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of576 hotel guestrooms and, 97 hotel residences and 98exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotelcomplements the company’s five existing properties in the Philippines.

The mixed-use business, residential and retail tower is located along 5thAvenue and 30th Street, within the new, fast-developing Taguig business district. It is a30-minute drive from the Ninoy Aquino International Airport, and is alsoclose to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capital’s financial, cultural and entertainment hub with first-class shopping malls.

DUTIES:

TheFront Office Manager provides guest services as well as supervision, direction andleadership in the Front Office in accordance withthe objectives, performance and quality standards established by Shangri-La at the Fort, Manila.

RESPONSIBILITIES:

• At least 3years experience in a luxurioshotel in the same capacity
• Has strong background in Front Office operations
• Well-versed in Opera and Microsoft Office applications
• Excellent in written & communications skills
• A self starter, motivator and a great team leader
• Has strong leadership skills