Receptionist
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Receptionist

About the job

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 90 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there. The Shangri-La group is known worldwide for our Asian hospitality straight from the heart. Shangri-La Hotel, Paris has 101 rooms including 36 suites and is located avenue Iena in the chic 16th arrondissement. There are 3 restaurants (L’Abeille, Shang Palace and La Bauhinia) out of which 2 are starred.

 

DUTIES:

  • Responsible for the delivery of guest service in a friendly and courteous manner.
  • Responsible for cashiering activities and maintaining guest records.
  • Ensures guests check-in, room escort, tour of the house for hotel guests and visitors, attends to guest comments/complaints/inquiries and takes action accordingly.
  • Maintains the guest history and monitors guest preferences during their stay.

 

REQUIREMENTS:

  • At least 1+ years experience in a similar position in a 4* or 5* hotel
  • Excellent communication skills in English and in French (oral and written).
  • Excellent technical skills in Opera and computer skills

 

Please note that all applicants must be eligible to live and work in France, without restrictions and to speak fluent french.


All our positions are open to people with disabilities.

About you

See description
  • Language required: French. English is a plus

The company

Premier établissement européen du groupe hôtelier de luxe d'Asie Pacifique, Shangri-La Hotels & Resorts, reconnu pour son sens de l’hospitalité unique venant du cœur, le Shangri-La Paris a ouvert ses portes le 17 décembre 2010 dans l'ancien hôtel particulier du prince Roland Bonaparte.
Au sein du Shangri-La Hotel, Paris nous avons la chance de travailler dans un haut lieu du patrimoine historique français mais notre succès ne peut se limiter à ce cadre somptueux, notre différenciation passe avant tout par le talent et la passion de nos équipes.
Le Shangri-la Hotel, Paris prône des valeurs de respect, de courtoise, d'humilité, de prévenance et de sincérité.
Si vous vous reconnaissez dans nos valeurs et que vous êtes passionné, rejoignez-nous !

Distinction Palace
Hôtel : 100 chambres et suites avec vue exceptionnelle sur la Tour Eiffel et la Seine
Restauration : Restaurant étoilé Le Shang- Palace (Cantonais 1* au guide Michelin), Restaurant La Bauhinia et sa Terrasse, Bar Le Botaniste et ses Lounges
Evénementiel : 850 m2 de Salons Historiques : mariage, cocktail, réunion...
Bien-être : Le Chi, Spa, piscine baignée de lumière naturelle, salles de soins, salle de fitness
http://www.shangri-la.com/fr/paris/shangrila/
https://fr.linkedin.com/company/shangri-la-hotel-paris

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Receptionist

Paris, France

Full-time, Indefinite

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