Shangri-la''s Sanya & Resort & Spa Hainan
The first Shangri-la luxury resort in China was grand opening in Haitang Bay on 24th October, 2014. The resort to Sanya airport is about 40 minutes. The Shangri-la hospitality from a caring family. Shangri-la group is adhere to unique Asian hospitality spirit within our core value Respect, Humility, Helpfulness, Courtesy, Sincerity and Selflessness to delight our guests every time by creating engaging experiences straight from our hearts.
We are looking for a Room Controller.
As a Room Controller，we rely on you to:
- Provide warm, friendly and efficient check-in for arriving guests, completing all hotel check-in procedures, with appropriate room allocation, paying special attention to any special room requests from guests.
- Attend to all VIP guests which include room assignment, room check, amenities requisition.
-Prepare and performs group check-in and check-out accordingly to ensure all group billing arrangements are in order and that group instruction forms are distributed to departments concerned for information and follow-up.
-Update guest information in the hotel computer system and daily follow-up to input guest information into the local Public Security Bureau computer system, ensuring all required information are obtained and recorded for the local authorities.
-Carries out any other reasonable duties and responsibilities as assigned.
We are looking for someone who:
- Minimum 2-3 years'' relevant experience in Front Desk in a renown international hotel brand.
- English reading, writing and oral proficiency .
- Excellent organization skills.
- Excellent communication skills.
If you are the right person, what are you waiting for? Click and apply now.