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Shangrila
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Concierge Assistant
About the job
Shangri-La''s Rasa Sentosa Resort & Spa, Singapore
Responsibilities:
- Provide assistance to guests with their luggage requirements and any other items
- Anticipate guest needs and offer assistance prior to receiving guest''s request
- Ensure that all guests receive warm welcome upon arrival and fond farewell upon departure
- Create a genuine, warm hospitality from our heart arrival and departure experience that strives to exceed the guest expectation
- Constantly monitor and control the flow of traffic at and around the entrance of the Resort and coordinate taxi / car requirement
- Ensure proper records are maintained for all guests'' deliveries
- Deliver mail, messages, faxes, newspapers and any other items to guest room
- Maintain privacy, security and safety of our guests at all times
Requirements:
- Good communication and interpersonal skills
- Able to work shift hours
- The successful candidate will be required to wear company issued uniforms in adherance to the Resort''s grooming and uniform guidelines
- Department: Concierge Rooms division