Front Office Supervisor

[{{ $ | translate}}] Front Office Supervisor

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Job description

Shangri-La’s Mactan Resort & Spa, Cebu

Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La''s Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines.  Since its opening in October 1993, it has won acclaim from both domestic and international travelers for its spacious and well-appointed guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting. It is also home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.

Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La''s Mactan Resort and Spa, Cebu is the quintessential modern-day paradise.  It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La.


We are looking for a Front Office Supervisor who would like to grow in the hotel industry.


As a Front Office Supervisor, we rely on you to:

  • Take responsibility of the front office to ensure smooth and efficient operation at all times
  • Supervise and lead all service associates in their daily activities 
  • Upsell rooms to meet guests'' needs when appropriate
  • Ensure guest requests are fulfilled in a professional and timely manner


We are looking for someone who:

  • Takes pride in being a hotelier
  • Enjoys crafting creative and best-fit solutions
  • Communicates and write with fluency in English (and local language)
  • Preferably has relevant experience in the hospitality industry
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal and communication skills


If you are the right person, what are you waiting for? Click the apply button now!


See description

Job type
Rooms division
Starting in
As soon as possible
Contract duration

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