Shangrila
Posted
Guest Relations Supervisor - Korean Speaking
About the job
Shangri-La''s Boracay Resort & Spa
Located in the country’s premier beach destination, Shangri-La’s Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.
DUTIES:
The Guest Relations Sueprvisor provides guest services as well as supervision in the Guest Relations Department in accordance with the objectives, performance, consistency and quality standards established by Shangri-La Hotels and Resorts.
REQUIREMENTS:
- Experience in an International Hotel/ Resort
- A graduate of Hospitality Management/ International Hospitality Management or any related course.
- High Fluency in both oral and written in Korean and English Language.
- Preferably has knowledge in front office operational systems, OPERA and other applications.
- Passionate about guest satisfaction.
- Department: Guest Relations Rooms division
Guest Relations Supervisor - Korean Speaking
Full-time, Indefinite
Start Date:
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