Japanese Guest Relations Officer

[{{ $ctrl._job.status.name | translate}}] Japanese Guest Relations Officer
Shangrila

Posted
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Job description

Shangri-La’s Mactan Resort & Spa, Cebu

 

Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La''s Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines.  Since its opening in October 1993, it has won acclaim from both domestic and international travelers for its spacious and well-appointed guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting. It is also home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.

 

Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La''s Mactan Resort and Spa, Cebu is the quintessential modern-day paradise.  It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La.

 

 

Japanese Guest Relations Officer

 

As a Japanese Guest Relations Officer, we rely on you to:

  • Enhance guest relations and loyalty scores
  • Provide support to ensure a smooth and efficient Guest Relations Operation
  • Handle guest requests in a timely, professional and efficient manner
  • Provide all-rounded guest services such as checking in and out
  • Contribute towards a memorable hotel experience for all guests

 

We are looking for someone who:

  • Takes pride in being a hotelier
  • Loves interacting with guests
  • Communicates with fluency in English and local language
  • Loves to be creative with an eye for detail
  • Has a can-do attitude
  • Enjoys working as part of a team
  • Has strong interpersonal skills

 

If you are the right person, what are you waiting for? Click the apply button now!

Requirements

See description

Job type
Full-time
Location
Philippines
Department
Rooms division
Starting in
As soon as possible
Contract duration
Indefinite

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