[{{ $ctrl._job.status.name | translate}}] Hotel Doorman
Sheraton Grand London Park Lane

Posted

Job description

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

We would like to welcome you to the iconic Sheraton Grand London Park Lane Hotel as our next Doorman


As a member of the Concierge Team it is my job to ensure that great memories are created for all our guests during their whole stay. While the guests will be spending their stay in and around the hotel, it is the personal interactions they will mostly remember and this is at the centre of my role.  As Doorman it is important to be visible at the front so that people are able to interact from the very moment of arrival.


I play a proactive role in welcoming guests to the Hotel, greeting them with an appropriate Sheraton Language and using guest name’s wherever possible. Often the first and last point of contact with guests, it is important to make good first impressions and a great lasting impression upon them.


My key duties include me needing to be aware of the daily events taking place in the hotel at all times, including functions, VIP’s and key appointments, take responsibility for guest luggage, making sure it is correctly labelled and to have an excellent knowledge of the local area.  I will actively hail taxi’s for guests requiring them.


Being in Central London means that we meet a great diversity of people, from business people to tourists from all over the world, and make working very enjoyable as there is no two shifts that are the same.


I derive satisfaction from when guest thanks me personally for making them feel welcome or when they remember me during their next stay at the hotel.


BENEFITS

Enjoy a variety of benefits including meals in our Staff Restaurants to laundry and dry cleaning service, childcare, optical, and dental plans to name a few… last but not least, discover the world thanks to our discounted hotel rates when travelling and staying in one of our Marriott Properties.

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
London, United Kingdom
Department
Rooms division
Languages
English
Starting in
As soon as possible
Contract duration
Indefinite

Marriott London Complex

Marriott International is the world's largest hotel company based in Bethesda, Maryland, USA, with more than 6,000 properties in 122 countries and reported revenues of nearly $14 billion in fiscal year 2015. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott London Complex hotels encompassing The Park Tower Knightsbridge, a Luxury Collection Hotel, Le Méridien Piccadilly, Sheraton Grand London Park Lane Hotel, W London Leicester Square and Aloft London Excel.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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