Front Office Supervisor

[{{ $ctrl._job.status.name | translate}}] Front Office Supervisor
Sheraton on the Park

Posted

Job description

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton on the Park is seeking a Front Office Supervisor. The right candidate will share our passion for delivering an unrivalled level of service to join our Front Office Team. You will need to be highly motivated in an environment where exceeding the expectations is the minimum standard. Additionally, it is essential that you wish to work as a part of a team, as this is central to the way that we do business. In return we offer unlimited career opportunities, industry leading benefits and an environment where your development is our priority.

The key responsibilities of this role include

  • Assist in the Supervision of Guest Service Agents
  • Ensure the correct sequence of events for proper registration and check out of guests
  • Ensure a high level of customer service
  • Develop our Associates to provide excellent, personalised guest service
  • Take ownership of and offer problem solving initiatives ensuring both the Guest's and Hotel/Departments interests are met and resolved with a positive result for all
 

The successful candidate will possess

  • Have exceptional grooming standards
  • Excellent communication and interpersonal skills
  •  A customer focused attitude, intent on delivering an excepeptional guest experience
  • Enjoy working in a fast paced environment
  • Opera experience is desired
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
Sydney, Australia
Department
Rooms division
Starting in
As soon as possible

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