Franchised Conference Services Manager

[{{ $ | translate}}] Franchised Conference Services Manager
Sheraton Pentagon City Hotel

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Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.


Please apply online at

Additional Information: This hotel is owned and operated by an independent franchisee, HEI Hospitality, LLC/Merritt Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Description

The Conference Services Manager will create the desired conference and meet clients' needs through active communication, planning, and team leadership.

  • An understanding of both monthly forecasting and the annual budget process. 
  • Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. 
  • Optimize room rental charges. 
  • Consistently participate in the re-booking of repeat business by having a track record of long term client relationships. 
  • Actively participate in industry related organizations (NACE, MPI). 
  • Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. 
  • Comfortable with hotel site inspections and client presentations. 
  • Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. 
  • Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. 
  • Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. 
  • Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. 
  • Excellent knowledge of computers, specifically Delphi, Word and Excel. 
  • Monitor group room blocks and pick up, generate detailed resumes for the operating departments. 
  • Ability to work with outside vendors to ensure client satisfaction for all events/groups.
  • Comply with attendance rules and be available to work on a regular basis. 
  • Perform any other job related duties as assigned.

Job Requirement

  • Prior experience in the field of hospitality with specific experience in catering sales is essential.
  • Minimum of 1year within the Hospitality Industry required. 
  • Must have experience at a similar size and quality hotel. 
  • High School Diploma required; Bachelor's Degree preferred. 
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and ISAC. 
  • Knowledge of sales skills, revenue management, training, and motivation of peers. 
  • Knowledge of hotel features, benefits, and competing hotels within the market. 
  • Ability to execute appropriate action plans. 
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. 
  • Ability to work effectively under time constraints and deadlines.
  • Command of the English language both written and verbal.

This company is an equal opportunity employer.







See description

Job type
Fulltime job
Foxcroft Heights, Arlington, VA, United States
Sales & Marketing
Starting in
As soon as possible

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