Driver  司机(A照)

[{{ $ctrl._job.status.name | translate}}] Driver 司机(A照)
Sheraton Shanghai Hongkou Hotel

Posted

Job description

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
To provide transportation service to guests in cars and shuttle bus, assist bellman if needed
 

To ensure

  • Welcome/ bid farewell to arriving/ departing guests in a warm, friendly and courteous manner, using guest’s name if known

 

  • Use designated car parking areas

 

  • Responsible for key security of parked cars

 

  • Ensure safe driving and parking of guest’s cars

 

  • Drive the hotel car safety at all times and follow traffic regulations

 

  • Daily washing and interior vacuuming of Hotel Cars

 

  • Complete Hotel Vehicle Movement Form at the end of each shift, hand over to next shift

 

  • Report immediately to Chief Concierge if guest car is damaged in transit, parked or involved in an accident

 

  • When there is no assignment, drivers are to standby at the hotel’s entrance and offer the service of valet parking

 

  • Assist directs traffic and ensures driveway and main entrance is kept free of any obstructions. Assist direct group coaches and baggage trucks to designated parking areas

 

  • Keep working areas neat and tidy at all times

 

  • Identify VIPs, SPG member, regular and long staying guests and build rapport to offer personalized service and assistance

 

  • Cultivate good working relationships with inter-related departments

 

  • Undertake assignments as delegated by supervisors

 

  • Have thorough knowledge of the hotel, outlets, hours of operation etc, to be able to answer guests’ questions

 

  • Adhere to the vehicles’ maintenance programs and insist cost control
  • Deliver high quality service to guests

 

  • Seek opportunities to continually improve guest service

 

  • Adhere to the hotel’s security and emergency policies and procedures

 

  • Abide by the Sheraton Guest Satisfaction System (SGSS).

 

  • Abide by the Hotel’s Policies and Procedures, Sheraton Code of Business Conduct and the hotel’s Associate Handbook

 

  • Carry out other tasks as directed by your supervisors improve.

Requirements

See description

Job type
Full-time
Location
Hongkou Qu, China
Department
Rooms division
Starting in
As soon as possible

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