At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
Your main responsibilities will be:
Handling group and events inquires and leads.
Create and send offers to clients and convert the business to definite status.
Responsible for maximizing food and drink revenue from groups through upselling.
Proactively sourcing and prospecting new accounts for the property, and following the sales process through to convert into definite group and events business.
Maintain strong customer relationships and follow up with the customer after the event.
Inform all relevant hotel departments the information needed to complete a successful event that meets the customer's needs and expectations.
Responsible for all bookings to follow correct billing procedure.
Maintain knowledge of market, competition and customers.
Work closely with the Sales team to action enquiries and convert business.
To conduct site inspections to display the venue.
Specific job knowledge, skills & abilities
- Must be proficient in writing, speaking and negotiating in Swedish and English.
Experience of hotel room and conference reservations with a minimum of one year of experience from Group & Event Sales and / or field sales.
- Fluency in Swedish and English
Knowledge in Opera Sales & Catering system and Microsoft office package.
- A Degree or Diploma in Hospitality Management will be a big advantage
The candidate we are looking for should be a good communicator, organized, have a good eye for detail and will be strong in problem solving and used to work under high pressure.
If you fit this description, then we very much look forward to hearing from you.
- Job type
- Fulltime job
- Stockholm, Sweden
- Starting in
- As soon as possible