Assistant Manager, Performance Analysis, APEC position is responsible for reporting to key Revenue Management stakeholders in APEC (Asia Pacific Excl. Greater China) and delivering technical & analytical support to provide data-driven performance insights on revenue management metrics including, but not limited to, market share performance, pricing effectiveness, booking pace by segment and tier, market segmentation, channels and source market trends.
In addition, responsible for creation of reports and dashboards for deeper analysis required to determine factors that impact performance and provide analytical support to Revenue Management leadership.
Education and Experience
2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major & min. 3 years’ experience in property/cluster level Revenue Management.OR
- 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; min. 1 year experience in property/cluster level Revenue Management.
Skills and Competencies
High proficiency (speaking, reading and writing) in English is mandatory.
Advanced proficiency in Microsoft Office products (Excel & PowerPoint) is required. Knowledge of Python will be an advantage.
Experience with reporting & data visualization in Tableau (or similar data visualization software’s) and working with SQL databases.
Knowledge of revenue management concepts, processes and strategies. Hands-on knowledge of Marriott/Starwood Revenue Management systems (CRS, PMS & Yield Management system) would be an advantage.
Demonstrated analytical ability, with experience in solving “real-life” business problems.
Knowledge of financial analysis, quantitative analysis, statistical tools and economic concepts.
Ability to take large volumes of complex information and present it in a clear, concise and complete manner which facilitates executive decision making.
Ability to work both as a team member and individual contributor to achieve results.
Excellent organizational and time management skills and proven ability to handle multi-task assignments.
Strong business communication skills, oral and written (e.g. public speaking, presentation skills).
Extraction, Analysis and Reporting Data
Compiles information analyzes and monitors (incl. but not limited to financial, revenue management, sales, channel & loyalty) performance.
Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Analyzes information and evaluates results to choose the best solution and solve problems in co-ordination with the APAC Continent Revenue Management team and the APEC Revenue Management lead.
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Responds to requests from Revenue Management stakeholders and other Sales and Marketing stakeholders for data and analysis.
Develops and manages internal key stakeholder relationships in a proactive manner.
Researches and collects information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.
Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.