[{{ $ctrl._job.status.name | translate}}] Business Analyst - Billing & Collections (Immediate start Contract)


Job description

Your next contract opportunity is waiting for you

At SiteMinder we have some aggressive growth plans for the future. As part of these plans we're in the process of undertaking two Finance projects:
·      Upgrading our bespoke in-house payments portal to expand it's use globally, taking into consideration global nuances and our current 35,000 customers and beyond
·      Deciding and implementing on a collections system that is fit for purpose, is efficient and in line with bank reconciliation processes

As a Technical Business Analyst highly experienced in Billing and Collections projects you will be responsible for:
·     Business requirement documentation and translating these to Functional and Non-Functional requirement documents for technical teams to build
·     User stories aligned with an Agile process of work
·     Developing of Test Cases and conducting user tests when required
·     Identifying areas of improvement, preparing BRD's and interacting with Finance, Billing, vendors and overseas teams

Who are SiteMinder

We're an Australian SaaS company leading and changing the way hospitality works by helping hotels maximise their revenue by empowering them to attract, reach and convert guests across the globe. If you’ve ever booked hotel accommodation online, chances are, you’ve used one of our products! We have a presence in more than 160 countries and since 2006, we have grown to more than 35,000 hotel customers.

By 2020, we are looking to substantially grow our customer base globally and your skills and experience will be a visible contribution to our ability to effectively scale.

Watch our founder Mike Ford explain why he began SiteMinder

Why SiteMinder:

Headquartered at The Rocks in Sydney, we're the leading cloud platform provider for the hotel industry across the world. Our legacy as an undisputed leader in hotel technology has seen us rank among the 20 greatest pioneering techs to come out of Australia.

In return for your skills and talent, you will be joining a global tech company of approx. 600 staff globally who are on the cusp of an aggressive diversification and growth phase. We operate at pace, we have fun while we’re doing it – we celebrate our successes and we’re creating something pretty special.

Over the years we have built on our cool perks from pool to table tennis to our sports teams, wellbeing initiatives, monthly birthday cake, extra day of annual leave for your birthday, weekly Friday drinks, hotel accommodation discounts; we have initiatives that suit everyone!

If you want challenges, ownership, accountability, a place where your hard work is recognised and you can visibly see your contribution to an organisation then SiteMinder is the place for you.

We're well aware that this is quite a wish-list of skills therefore if you believe you have a great blend of at least some of the above we’d love to hear from you!


Your skills and experience:

  • Proven functional skills in executing business and technology projects across the Billing and Payments space
  • Ability to understand and turn business outcomes and requirements into technical requirements/ plans
  • Requirements gathering (workshops and one on ones) and definition, working with senior stakeholders to understand and document "as is" and "to be" process
  • Must have previous experience working on Payments, Billing and Collection projects
  • Preferred exposure to Finance
  • Formal qualifications in IT or Finance
  • Job type
    New South Wales, Australia
    Finance/Accounting, Other
    Starting in
    As soon as possible
    Contract duration


    As the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.

    SiteMinder’s products include The Channel Manager, the industry’s leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world’s major GDSs.

    With more than 26,000 hotel customers and 400 of the industry’s top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.

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